RENTAL CONDITIONS

Bigfoot, SLU offers online rental of ski and snow equipment with the possibility of picking it up at the Bigfoot store 1: Avda. Sant Antoni 78-80 La Massana.

Bigfoot, SLU is a sole proprietorship limited company, domiciled at:
Av. Sant Antoni 78-80
AD400, la Massana
Principat d´Andorra
NRT: L-709548-E
Tel: (00376) 839 080
e-mail: andorra@e-bigfoot.com

The reservation of the rental of your equipment by internet, supposes the acceptance of the general conditions that are indicated below. The general rental conditions may be subject to some modification, but the conditions that apply are the conditions in force on the page at the date of booking.

Reservation of rental equipment

The price of the rental material will depend on the category and the rental period chosen following the rates proposed on the website.

The cost of booking online is lower than the prices published in the shops of Bigfoot, SLU.

On the web there are no intermediaries, we are a physical store. No management costs.

Booking process

  • Select your equipment depending on your level and your needs.
  • Choose the duration of your ski trip.
  • Go to the payment gateway.
  • Print the voucher that will be sent to you by mail, to present it in the store.

Payment method

  • The payment will be made to Bigfoot, SLU, to the Company Administrator, by bank card (visa, Mastercard) with the bank Morabanc (Andorran Bank)./PayPal
  • Morabanc / PayPal manages the secure exchange of data and guarantees the confidentiality of the codes and their management.
  • Costs related to payments made outside the territory of issuance of the bank card and other bank charges will be borne by the customer.
  • During payment, the bank details, protected by encryption, do not pass through Bigfoot systems and therefore do not remain in Bigfoot’s possession.

Rental Contract

The reservation is considered final and is effective when Bigfoot charges, as established above, the total amount of the rental and when the customer receives an e-mail confirming the rental that includes the “voucher” (reservation) to print and deliver to the Bigfoot store..

Duration and collection of the rental

The rental period starts from the moment the customer picks up the equipment at the Bigfoot store until the day of return ( included ), according to the duration indicated on the “voucher”.

The equipment can be picked up the day before the beginning of the rental from 17:00h and will be returned at the end of the last day of the rental.

For each “voucher” the presentation of a National Identity Document and the deposit of the value of the rented equipment will be requested. For equipment rented to children under 12, each skier will be asked for an identity document to verify the ages.

The client has full responsibility for the rented equipment from the time it is picked up until it is returned.

Equipment must be returned to the same Bigfoot store where it was picked up.

Use of the equipment

The use of the rented equipment is personal and non-transferable. The lessee is obliged to use, maintain and diligently preserve the equipment for its intended use. The lessee acknowledges that he has previously examined the delivered equipment and acknowledges that it is in good condition and at his disposal. Misuse of rented equipment will incur a penalty equivalent to the cost of repair.

The return of other equipment different from that delivered at the beginning will entail the payment of the new equipment.

It is totally forbidden for the lessee to modify the fastening adjustment.

Rental cancellations

In case of wanting to cancel the reservation, it will be possible to cancel in a maximum term of 3 days before the collection, with the consequence that the sums paid by the client would be reimbursed. The refund would be made by sending an email to andorra@e-bigfoot.com, using the same bank card used in the booking process.

In case of force majeure (illness, accident) during the rental period, the affected customer may return the rented equipment and will be invoiced according to the number of days (with the presentation of a medical certificate and proof of the return of the material in the store). In this case, the refund will be made by sending an email to andorra@e-bigfoot.com, using the same bank card used in the booking process.

Privacy Policy

The personal data inserted on the Bigfoot website is used by Bigfoot for identification purposes as well as for the preparation of your order.

This information may also be used by Bigfoot for the purposes of commercial prospecting, unless you indicate otherwise. In accordance with the law, you have the right to access and rectify information concerning you. The above-mentioned modifications would be carried out by sending an email to: andorra@e-bigfoot.com

Bigfoot SLU.

Bigfoot shall not be liable for any inaccuracy, errors or omissions contained in this website.

Bigfoot reserves the right to modify the data at any time, in particular by updating the site.

Bigfoot cannot be held responsible for any damage, direct or indirect, resulting from information contained on the website. The user agrees not to use any information on this site that could give rise to civil or criminal liability, and also agrees not to spread through this website information that is illegal, contrary to public order or defamatory.